Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. you can check at the time of checkout:
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of sahaexpress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Z***i –
The parcel was delivered safe and sound within 10 days. The material is viscose, will shrink slightly after washing. The color is bright. Ankle length with a height of 170 cm.
8***a –
Material is too hot to wear it in summer time on the beach, but ok for in the garden. Size is ok. Shipping was real fast, thank you store!
T***l –
very beaytiful, anf fits good, naice and soft textile, color exactly same like a photo,recommend, thank you saler
K***K –
Satisfied only that I ordered too big a sizeBut the seamstress will change size to perfect. Super touch material, I recommend
A***a –
Beautiful, I 'd like it to be in cold mesh. Is viscose fabric, relatively fresh. I have 1,63cm height, 104cm bust, 97cm hip. It got huge, but I like it that way.
T***a –
Super! Beautiful!
G***g –
fast drlivery
Y***r –
It is very nice for an afternoon of beach enjoyment
M***m –
The material was thicker than l had expected they're usually a thin chiffon type polyester material its more a satin feel to it the black is very prominent not as muted as in the photo that appears more blue not as pretty as advertised a shame it looked so nice ill wear it around the house
A***r –
Great tunic, tailoring quality, fabric, the color is just super, I recommend and want to go on vacation again
Customer –
Superb. Nice to wear.
G***a –
Very large size, I need to jamming it, and this is an extra expense. This item is only suitable for full women. I do not recommend buying for women weighing 50-60 kg.
A***a –
The dress is super, thanks to the store, the size is super, very much like it in short Thanks
G***s –
Very nice fresh looks good quality.
L***r –
The dress is cool! Very satisfied!
A***r –
M enchanted, it is not transparent, it has a good fall, it looks fresh for the summer that comes to the southern hemisphere, it is viscous, I washed it and it did not shrink, it does not wrinkle, I will order more. Super fast shipping to chili.
Customer –
Nice material, not transparent, light. Very bright dress. The material itself is simple, staple type. It is possible for home or sea
G***r –
amei
A***r –
Looks very nice
S***a –
Thank you. Finally got my order. Lay on different post office for a month. A beautiful bright dress took her sister. I hope that I like the main thing to fit in size (it is chubby). If I can subscribe later. Happy to buy!{!
Customer –
Got a little wide. I made a straight seam of the sides and it was good.
Customer –
Very nice!!! Thank you!!!
M***o –
The color is equal to photo, model matches. I indicate the purchase.
Customer –
Very beautiful colors. Like it very much and recommend!